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EXECUTIVE
COACHING
THE
RISE OF EXECUTIVE COACHING:
There
are four reasons why coaching has become the phenomenon of the business
and professional worlds.
- The
passage of the baby boomers. In the 60's boomers were students of
what became known as The Human Potential Movement (Maslow, Perls,
Satir, Rogers were great influences). Today they are teachers giving
guidance in a business and economic world as turbulent as the 60's.
- The
rise of managed care has seen many psychologists moving into the
world of business. They apply their knowledge of human nature to
the transformation of executives, professionals and organizations
through executive coaching.
- Corporate
trainers and consultants are aware that the learning cycle is not
complete nor efficient without individualized follow-through coaching.
Studies suggest only 8-12% of what is learned in traditional training
is actually put to use.
- The
rise of sports consciousness and the competitive spirit have engendered
the notion that we can push the limits of human performance. The
logic form this is that: if coaching can improve the performance
of sports luminaries, why can't it so the same for the executive
or professional.
WHAT IS EXECUTIVE
COACHING?
"The Executive Coaching
process is intended as an intense, one-on-one, customized and personalized
program designed to assist executives in enhancing their professional
effectiveness and on-the-job performance through a series of positive,
constructive and candid discussions" (EDG Consulting)
WHO SHOULD RECEIVE
EXECUTIVE COACHING?
- High potential managers
being groomed or who have just taken on new or greater responsibilities.
- Talented operations (technical)
executives who are having difficulty moving to a staff role.
- Aggressive, high performing
managers whose staff feel intimidated.
- Executives/managers who
lack interpersonal skills
- Executives/managers who
lack team building skills
- Executives seeking a growth/career
opportunity
BENEFITS
OF EXECUTIVE COACHING PROGRAMS:
- Provides
employees with an opportunity to enhance skills that
will benefit their entire career.
- Develops
more effective working relationships among the management
team.
- Improves
performance, productivity and profitability.
- Assist
employees in recognizing and dealing with blind spots
in their behavior.
- Helps
recognize the impact of their style in achieving the
results they desire.
- Manages
conflict and build greater organization support for
their mission.
- Directs
and leads a team whether it be direct reports or a
significant project group.
- Influences
key organization players
- Recognized
and deals effectively with resistance to organization
change.
- Successfully
manages stress.
- Sets
and meets business goals.
COACHING
FOR SUCCESSION PLANNING:
COACHING
FOR CAREER DEVELOPMENT:
WHAT
DISTINGUISHES AN EXECUTIVE COACH?
Executive
coaching. In order to be an effective resource for the executive's
development, executive coaches must possess a unique combination of
maturity, professional skills and human qualities, such as:
- a firm grounding in
business knowledge and competencies
- thorough understanding
of the world of the executive leader
- a broad understanding
of leadership and leadership development
- knowledge of systems
dynamics of organizations and communities
Executive coaches possess
a wide range of business knowledge, experience and expertise, enabling
them to be thoroughly familiar and comfortable with the executive's
world. They are comfortable coaching around complex issues and international
agendas and able to discuss global issues, philosophical items, sociological
issues or business issues of the day and future.
Executive coaches are able
to discern patterns of behaviour and large scale systems that prohibit
peak performance.
WHERE
MIGHT IT BE HELPFUL?
There are
many reasons why organizations hire executive coaches, such as:
- leadership development
- implementation of strategic
goals
- team development and
a learning culture
- induction of a new members
of staff or staff into a new role
- succession planning
- career development
- retirement and outplacement
- personal difficulties
of a key staff member
EXECUTIVE
DERAILMENT
Most executives, managers,
and professionals reach a point when they can potentially derail and
face being moved on or even ejected. Frequently it's because they
have a psychological blind spot that is visible to others, but not
to themselves.
Some potential causes for
concern include the following characteristics or poor personal skills:
- Isolated - the perfectionist,
where nearly everything has to be done their way
- Unable to adapt - especially
to different personality styles.
- Too insensitive - just
too abrasive
- Too volatile - doesn't
handle stress or being pressured
- Poor communicator -
relies on intuition and subtle messages
- Too overambitious -
constantly competing, has a need to be seen as powerful
- Stuck in their own repetitious
detail - can't handle change and innovation, just too cautious and
action-averse.
- Conflict-averse - cannot
manage conflict constructively, is a poor agent for change and a
bad negotiator.
- Too controlling or too
laissez-faire - can't collaborate or delegate
- Too dependent on one
skill - on natural talent alone, on just raw energy or the force
of their personality.
- Too rigid or too quick
to act without regard to an overall strategy.
- Lacks follow through
- has great impact at the beginning but then fades out leaving unfinished
business and loose ends.
- Leaves people in no-where
land - due to their unmet promises and commitments, accountability
is not their forte.
- Supports their own -
favours people who fit their personality and/or likes.
- Fosters mediocrity -
rather than encouraging and hiring talented personnel.
In many cases under-performance
is a simply the result of a person's blind spots and not an ability
deficit. With professional coaching the struggling employee can successfully
change thus saving the organization:
- Exit costs
- Lost training and development
costs
- Recruiting, hiring,
and restart costs
- Disruption, down time
- The cost of resultant
position reshuffles
- Lowering of team morale
- Disputed termination
litigation
- Loss of the person's
accumulated industry knowledge, experience, and competitive information.
The coaching program sends
out a clear single message to all key personnel that the organization
cares for its people.
w
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